Genpact, the Global professional services firm, announced that Balkrishan ‘BK’ Kalra, will succeed N V ‘Tiger’ Tyagarajan as the third chief executive officer (CEO) of Genpact. He will take charge from February 2024. Kalra currently serves as global business leader, financial services, consumer, and health care at the company.
Since joining Genpact in 1999, Kalra has served in a variety of leadership roles overseeing operations across consumer goods, retail, and life sciences verticals at the company. He has also served as the global operational leader for banking and insurance at General Electric.
“In planning for Tiger’s retirement, the board undertook a robust process, assessing several internal and external candidates. In the end, BK stood out as the natural successor. He understands the importance of investing in emerging trends and technologies with a particular focus on Genpact’s efforts around advanced analytics and artificial intelligence (AI)-enabled solutions. BK’s strategic vision and deep understanding of our clients and business is exactly what Genpact needs as we enter this new chapter,” said James Madden, chairman of Genpact’s board of directors.