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Slack is retiring its status account on X that previously shared updates about issues and outages on the platform, the company announced on Thursday. “We made the decision to retire the @SlackStatus account in order to consolidate our communications around incidents and focus resources on those most widely used by our customers,” Kevin Albers, VP of customer experience at Slack, said in a statement to The Verge. The account was a useful way to be notified when Slack was investigating problems, especially for those of us at The Verge who end up writing about those issues. (It was also a good account to monitor with TweetDeck — which is now called XPro and is only available to paying X Premium subscribers.) If you want to keep tabs on Slack’s status moving forward, Albers pointed to Slack’s main status page and said that “we’re also happy to answer any questions related to incidents from our main account, @SlackHQ.” You can also get alerts by subscribing to Slack’s RSS and Atom feeds, according to The Verge.
Other companies have also reduced their investment in X. American Express, for example, made its @AskAmex account private and began telling customers it was inactive as early as August 1st. Air France, according to an April message, no longer does customer service over X direct messages “since Twitter has changed their conditions” (perhaps referring to X’s API pricing tiers it implemented earlier this year), according to The Verge. Meanwhile, according to The Verge, On Tesla’s Q3 earnings call, CEO Elon Musk said people who work from home take advantage of the people who cannot work from home and are “detached from reality.” In the middle of talking about rising interest rates and their effect on the affordability of vehicles, Musk launched into a discussion about “Marie Antoinette” vibes of the person he describes asking why doesn’t everyone work from home. “Like… what about all the people that have to come to the factory and and build the cars? What about all of the people that have to go to to the restaurant and make your food, and deliver your food? It’s like, what are you talking about…” Musk carried on, saying “Why did I sleep in the factory so many times? Because it mattered,” referring to lowering the costs of a Tesla. He’d been asked how he thought about price elasticity in the current macroenvironment, according to The Verge report.
